Returns & Exchanges
At DC Shop, we want you to be completely satisfied with your fashion finds, which is why we offer a 30-day return policy for all unworn items with original tags. We strive to make the exchange and refund process as seamless as possible to ensure your shopping experience remains effortless.
Initiate Your Request
Log into your DC Shop account, navigate to your order history, and select the items you wish to return to receive a pre-paid shipping label.
Pack Your Items
Carefully place the unworn garments back into their original packaging, ensuring all designer tags and hygiene seals remain intact and attached.
Ship the Package
Affix the provided return label to your parcel and drop it off at any authorized courier location or schedule a home pickup.
Receive Your Refund
Once our quality control team inspects your return, your refund or exchange will be processed within 5-7 business days to your original payment method.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing